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We're carrying out essential maintenance on the HCPC and HCPTS websites, which may cause brief, intermittent issues where some users may get a security certificate warning. If this appears, you can still continue to use the site safely. We apologise for any inconvenience and thank you for your patience.

Feedback

We would like to hear your opinion on your experience of working with us

Provide feedback 

As part of our process we will ask you to provide feedback at the relevant stages of the process.  We will do it by either providing you with a form to complete or providing you with a link to our electronic survey tool.  This will be anonymous but if you would like us to get back to you, or if you would like to provide feedback at any stage of the process or any part of our organisation, please use the contact details below.

HCPC Customer Service 

Our HCPC customer service section provides information about our aims for customer service standards and how to contact us.

Customer feedback

As an organisation, our aim is to provide the best customer service we can for all our registrants and stakeholders

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Fitness to practise decisions

Information for those wishing to make a complaint about a decision included in the outcome of a fitness to practise case.

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Page updated on: 29/06/2018
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