If you have raised a concern

Useful links

• Advice and support from other organisations

  There are a number of other organisations who may be able to advise you about your concern.

  Citizens Advice Bureau

  England

  Healthwatch

  NHS Complaints Advocacy

  Health Service Ombudsman

  Scotland

  Patient Advice and Support Services

  NHS Inform

  Scottish Public Services Ombudsman

  Wales

  NHS Wales

  Community Health Councils

  Public Services Ombudsman

  Northern Ireland

  Patient and Client Council

  Northern Ireland Ombudsman

  Organisations who provide support

  Action Against Medical Accidents (AvMA)
  A charity for patient safety and justice which provides free and confidential advice following a medical accident. They cover both NHS and private healthcare complaint procedures and can advise on referrals to regulatory bodies or legal action.

  Age UK
  A charity dedicated to helping everyone make the most out of later life. They provide advice and support to over 60’s.

  Patients Association
  A voluntary organisation and charity which provides signposting and information for patients (both NHS and private) and supports them navigate the healthcare service.

  Samaritans
  A charity which provides emotional support to anyone in distress.

  Victim Support
  A charity for victims and witnesses of crime in England and Wales which provides emotional and practical support.