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We’re carrying out essential maintenance on the registration 'My Account' and 'Online Applications' systems on Wednesday 5 November between 6:00-9:00am. We don’t expect any downtime, but there may be brief, intermittent issues while the work takes place. Thank you for your patience while we carry out this work.

What we cannot investigate

We cannot do the following:

  • consider concerns about professionals not registered with us;
  • consider concerns about organisations (we only deal with concerns about individuals)
  • get involved in clinical care or social care arrangements;
  • change decisions made by other organisations;
  • deal with customer service or consumer issues;
  • get involved with matters which should be decided by a court, including dissatisfaction with evidence given by a professional in court;
  • get a registered professional or organisation to make changes to a report;
  • arrange refunds or compensation;
  • fine a professional;
  • give legal advice; or
  • make a professional apologise.

Professional bodies

These organisations do work which may include promoting the profession, representing members, curriculum frameworks, post registration education and training and continuing professional development.

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Trade unions

A trade union is a group of employees who join together to promote their collective interest and conditions.

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Other organisations

This page lists the other organisations that are responsible for regulating, and investigating concerns about, health and care professionals in the UK.

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Page updated on: 20/01/2025
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