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Professional Liaison Service
The HCPC Professional Liaison Service was established in 2020 following a decision to invest in more upstream regulation. Upstream regulation describes an approach to regulation that is focussed on prevention, partnership and support.
Failure to maintain adequate records
Case study: An occupational therapist’s employer raised concerns relating to their clinical practice and conduct, following a number of incidents relating to nine different cases.
Duty of candour
Our changes set out a process for registrants to follow when things go wrong which better aligns with our guidance.
Revisions to our standards of education and training
Guidance about our revised standard, which came into effect in September 2017. We are currently undertaking a rolling review of how programmes meet the revised standards.
Disclosing information without consent
There are a small number of circumstances where you might need to pass on information without consent, or when you have asked for consent but the service user has refused it
Group reflection within a team
Case study: Munira is a physiotherapist working in private practice. She has treated her service user Russel for the last three months after he was involved in a fall at home.
Education Quality Assurance Model
The new model aims to deliver proportionate and flexible regulatory action through a more intelligent use of data and a risked based approach to education programme assurance
Remote supervision
Case study: Raff is a hearing aid dispenser working in independent practice. He has just started running his own business as a sole practitioner in a remote location in the Scottish Highlands.
Declaration
You’ll be asked to sign a declaration regarding background checks to enable us to check that they are genuine with the organisations or individuals who provided them
My Story - Buchan Jagdev
For Occupational Therapy Day 2021, occupational therapist Buchan Jagdev tells us about how her role has changed during the pandemic and what motivates her to every day.
Key activities and resources - CPD Week 2025
There's a whole host of things going on during CPD Week 2025! These are the core and key activities and resources to keep an eye out for.