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When something goes wrong, openness is in everybody’s best interests

Vince Clarke, paramedic and senior lecturer at the University of Hertfordshire, discusses the challenges you may face when something goes wrong

Claiming back tax

Did you know you may be able to claim back tax on your renewal fees?

Ensuring your CPD is effective and relevant

Your CPD activities should be beneficial to you and enhance the service you provide

Customer service process

Step by step guide on the complaints process

Our two-stage process

How we assess the programmes proposed and the institution-level standards that need to be met. 

FOI Compliance statistics - 2021

Our Freedom of information (FOI) compliance statistics are published on a quarterly basis. See statistics for 2021. 

FOI Compliance statistics - 2024

Our Freedom of information (FOI) compliance statistics are published on a quarterly basis. See statistics for 2024. 

Being LGBT+ in healthcare - LGBT+ History Month

To mark LGBT+ History Month 2024, two members of the UK SLT Pride Network tell us about their journeys in healthcare and how they have grappled with the barriers they face.

Ramadan 2023 – supporting Muslim colleagues at work

Supporting colleagues during Ramadan is part of building an inclusive work environment where everyone is engaged, respected, valued and feel a sense of belonging because of all the effort from their colleagues/managers.

What equality, diversity and inclusion means to us

We intend that everybody should be equally able to access our services and be treated fairly and supported when doing so

Finance

For queries relating to invoices, purchase orders and procurement

Documents you need to prepare and certify

Before applying, prepare and certify your documents to avoid delays to your application

Council members

Biographies of our Council members, including a register of their private interests

Ramadan 2022 – supporting Muslim colleagues at work

Learning and Development Manager Tehimna Ansari reflects on how mangers and colleagues can support Muslim colleagues during the holy month of Ramadan.

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