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HCPC’s approach to the investigation of health matters

This policy explains how we investigate information we receive that indicates a registrant’s fitness to practise may be impaired because of their physical or mental health

Declaration

You’ll be asked to sign a declaration regarding background checks to enable us to check that they are genuine with the organisations or individuals who provided them

Customer feedback

As an organisation, our aim is to provide the best customer service we can for all our registrants and stakeholders

How we are informing our work by considering graduate experience

We want to continually improve our support for education providers in meeting our regulatory requirements, and delivering the best programmes they can. A key part of our work is making sure we understand the experience of those going through education programmes.

Our CPD requirements

Our flexible approach takes into account of the broad range of health and care professionals and is based on outcomes

Ensuring that your CPD benefits the service user

These benefits do not need to be radical and in many cases may simply be a result of improvements you have made to your practice

Standards in practice: being open when things go wrong

The duty of candour is important for anyone working in health and care, but what does it mean in practice?

Employer insight: Supporting transgender employees in the workplace - Top Tips

NHS Lothian (NHSL) developed a number of initiatives to support Transgender employees at work, including Top tips for employees and employers

Employer case study - The effects of well-supported CPD (Optima Health)

Karen Philpotts, Head of Clinical Standards (MSH and MH) at Optima Health, shares a case study on the impact of well-supported CPD on one practitioner and their team.

Consultation on updates to our sanctions policy opens

We’re reviewing our sanctions policy to improve consistency and further strengthen decision-making by independent fitness to practise (FTP) panels. The consultation is running from 29 May 2025 to 1 September 2025.

FAQs on record keeping

We get many questions about record keeping from registrants. This page runs through the most common questions and signposts to other sources of advice

Information sharing with professional bodies

One of the core principles of our quality assurance approach is to use data and intelligence in our decision-making.

Cookies used on our website

Information about the cookies used on our website and how to review your preferences and consent.

Using AI at HCPC

It’s always exciting when new technologies arrive that can save us time and have the potential to help us to achieve new things. But it’s important we are mindful of the risks when adopting any new technology.