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Professional indemnity - your questions answered

Guidelines on insurance can be tricky, so we've compiled some of the questions our registrants commonly ask 

Professional Liaison Service

The HCPC Professional Liaison Service was established in 2020 following a decision to invest in more upstream regulation. Upstream regulation describes an approach to regulation that is focussed on prevention, partnership and support.

How we investigate health concerns

The HCPC takes a proportionate approach to investigating concerns about a registrant’s physical or mental health

Sustainability in health and care practice

HCPC Policy Lead, Rosemary Flowers-Wanjie, explains the background behind our development and publication of content support registrants with sustainable practice.

Our work

Our corporate plan sets out the important development work we want to achieve to progress our strategy

Consultation on updates to our sanctions policy opens

We’re reviewing our sanctions policy to improve consistency and further strengthen decision-making by independent fitness to practise (FTP) panels. The consultation is running from 29 May 2025 to 1 September 2025.

Our CPD requirements

Our flexible approach takes into account of the broad range of health and care professionals and is based on outcomes

Health, disability and becoming a health and care professional

This document gives you more information about disabled people joining the professions that we regulate.

An employer's perspective: Supporting a registrant through fitness to practise proceedings

Ruth Clement is Head of Kent Children’s Therapies at Kent Community Health NHS Foundation Trust. A concern was raised about a HCPC-registered therapist that Ruth line-managed. Here she gives her perspective on the events and shares tips for employers or managers in similar situations.

Join the conversation on #myHCPCstandards, #HCPCregistered and #myHCPCcpd on social media

Keep up to date with the latest news and information relating to our standards, your registration and your CPD

Standards in practice: being open when things go wrong

The duty of candour is important for anyone working in health and care, but what does it mean in practice?

FAQs on record keeping

We get many questions about record keeping from registrants. This page runs through the most common questions and signposts to other sources of advice