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Professional indemnity - your questions answered

Guidelines on insurance can be tricky, so we've compiled some of the questions our registrants commonly ask 

Employer case study - The effects of well-supported CPD (Optima Health)

Karen Philpotts, Head of Clinical Standards (MSH and MH) at Optima Health, shares a case study on the impact of well-supported CPD on one practitioner and their team.

Ramadan 2023 – supporting Muslim colleagues at work

Supporting colleagues during Ramadan is part of building an inclusive work environment where everyone is engaged, respected, valued and feel a sense of belonging because of all the effort from their colleagues/managers.

Declaration

You’ll be asked to sign a declaration regarding background checks to enable us to check that they are genuine with the organisations or individuals who provided them

How we are informing our work by considering graduate experience

We want to continually improve our support for education providers in meeting our regulatory requirements, and delivering the best programmes they can. A key part of our work is making sure we understand the experience of those going through education programmes.

Customer feedback

As an organisation, our aim is to provide the best customer service we can for all our registrants and stakeholders

Health, disability and becoming a health and care professional

This document gives you more information about disabled people joining the professions that we regulate.

Our CPD requirements

Our flexible approach takes into account of the broad range of health and care professionals and is based on outcomes

Standards in practice: being open when things go wrong

The duty of candour is important for anyone working in health and care, but what does it mean in practice?

Consultation on updates to our sanctions policy opens

We’re reviewing our sanctions policy to improve consistency and further strengthen decision-making by independent fitness to practise (FTP) panels. The consultation is running from 29 May 2025 to 1 September 2025.

Information sharing with professional bodies

One of the core principles of our quality assurance approach is to use data and intelligence in our decision-making.

FAQs on record keeping

We get many questions about record keeping from registrants. This page runs through the most common questions and signposts to other sources of advice

Cookies used on our website

Information about the cookies used on our website and how to review your preferences and consent.