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The HCPC will be closed from 12 noon on 24 December 2024, reopening 2 January 2025. Email inboxes and phones are not being monitored. More information

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Controlled drugs

Controlled drugs are subject to additional legal controls as they carry a higher risk of being misused or causing harm

Additional advice and support

Specific guidance relating to key areas, such as scope of practice, vaccine administration and specific roles

Supporting an environment for change

Education annual report for 2016–17 reflects on another year of progress in which we approved a diverse range of programmes delivered by a broad range of providers

Disclosing information to regulators

There are a number of regulators – such as the General Medical Council, the Care Quality Commission and us – who may need you to pass on information to them

Disclosing information by law

Sometimes, you may be asked for information directly under the law – for example, if a court has ordered you to disclose the information

Disclosing information with consent

In most cases, you will need to make sure you have consent from the service user before you disclose or share any identifiable information

Consent and confidentiality

It is important that you get the service user’s permission, or ‘consent’, before you share or disclose their information or use it for reasons which are not related to the care or services you provide for them

Keeping information safe

You need to take all reasonable steps to protect information about service users. By ‘reasonable steps’, we mean that you need to take sensible, practical measures to make sure that you keep the information safe.

What information is confidential?

Information about a service user can be ‘identifiable’ or ‘anonymised’, by identifiable information we mean any information you hold about a service user that could identify them, you must treat this information as confidential

Introduction to confidentiality

Confidentiality means protecting personal information, this information might include details of a service user’s lifestyle, family, health or care needs which they want to be kept private

Sole practitioners' group

Case study: Carl is a podiatrist working in independent practise. He is a sole practitioner and has run his business for 10 years

Registrant health and wellbeing strategy

We want to exhibit empathy in all our interactions, demonstrate fairness in all that we do, and cultivate professionalism through a supportive, transparent and collaborative approach

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