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Our online concerns form will be undergoing essential maintenance on 16 October 2025, from 8:00-9:00am. During this time, the system won't be available. We apologise for any inconvenience and thank you for your patience.

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Launch of consultation on English language proficiency

We have launched a consultation on our English language proficiency requirements which will run from Monday 16 October 2023 to Friday 19 January 2024.

A registrant's responsibility to maintain appropriate boundaries

Registrants establish and maintain that trust by treating service users with dignity and respect and involving them in decisions about their care.

EDI quality indicators

These indicators provide helpful advice and guidance for education providers when applying our standards of education and training (SETs)

What equality, diversity and inclusion means to us

We intend that everybody should be equally able to access our services and be treated fairly and supported when doing so

Financial sustainability and programme resourcing

This page summarises our view on financial sustainability, including our regulatory requirements, and what we commonly see in programme delivery.

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