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What information is confidential?

Information about a service user can be ‘identifiable’ or ‘anonymised’, by identifiable information we mean any information you hold about a service user that could identify them, you must treat this information as confidential

Introduction to confidentiality

Confidentiality means protecting personal information, this information might include details of a service user’s lifestyle, family, health or care needs which they want to be kept private

Sole practitioners' group

Case study: Carl is a podiatrist working in independent practise. He is a sole practitioner and has run his business for 10 years

Registrant health and wellbeing strategy

We want to exhibit empathy in all our interactions, demonstrate fairness in all that we do, and cultivate professionalism through a supportive, transparent and collaborative approach

Council apprenticeship

More information about the Council apprenticeship scheme including profiles of current HCPC Council Apprentices.

Engaging with the public about what they do via social media

Case study: Simon is a dietitian. He has recently been considering new ways of engaging with his service users and members of the public

When social media use turns to cyber bullying

Case study: Farah is a clinical psychologist who has been complaining about colleagues to her close family and friends on social media

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