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Customer feedback

As an organisation, our aim is to provide the best customer service we can for all our registrants and stakeholders

Cookies used on our website

Information about the cookies used on our website and how to review your preferences and consent.

Ensuring that your CPD benefits the service user

These benefits do not need to be radical and in many cases may simply be a result of improvements you have made to your practice

Employer insight: Supporting transgender employees in the workplace - Top Tips

NHS Lothian (NHSL) developed a number of initiatives to support Transgender employees at work, including Top tips for employees and employers

Using data and intelligence

Learn how we use data and intelligence to inform our assessment of the performance of institutions and programmes.

Putting your CPD profile together

This page is a quick guide to completing the four main parts of your CPD profile

Registrant snapshot - 1 March 2023

Total number of registrants for the main HCPC Register, broken down by profession (1 March 2023).

Supervision, leadership and culture

Working in partnership with colleagues, effective supervision and leadership are integral to the delivery of healthcare

Employer case study - The effects of well-supported CPD (Optima Health)

Karen Philpotts, Head of Clinical Standards (MSH and MH) at Optima Health, shares a case study on the impact of well-supported CPD on one practitioner and their team.

Supporting innovation in practice-based learning part II

Blog by Head of Education Brendon Edmonds exploring the use of simulation, another key area of interest in relation to practice based learning (part 2).

An employer's perspective: Supporting a registrant through fitness to practise proceedings

Ruth Clement is Head of Kent Children’s Therapies at Kent Community Health NHS Foundation Trust. A concern was raised about a HCPC-registered therapist that Ruth line-managed. Here she gives her perspective on the events and shares tips for employers or managers in similar situations.

Short readmission

This short readmission process is for registrants who have come off the Register and are rejoining within one month.

Disclosing information without consent

There are a small number of circumstances where you might need to pass on information without consent, or when you have asked for consent but the service user has refused it

Applicants with convictions

How to consider applicants with convictions or cautions and make decisions regarding their suitability for registration and ability to provide a professional service for the public.