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FAQs on record keeping

We get many questions about record keeping from registrants. This page runs through the most common questions and signposts to other sources of advice

Sustainability in health and care practice

HCPC Policy Lead, Rosemary Flowers-Wanjie, explains the background behind our development and publication of content support registrants with sustainable practice.

Working with our stakeholders

See how we work with stakeholders, which underpins the functioning of the model

Applicants with convictions

How to consider applicants with convictions or cautions and make decisions regarding their suitability for registration and ability to provide a professional service for the public. 

Person-centred care

As a health and care professional, you must promote and protect the interests of service users and carers

Customer feedback

As an organisation, our aim is to provide the best customer service we can for all our registrants and stakeholders

Education Quality Assurance Model

The new model aims to deliver proportionate and flexible regulatory action through a more intelligent use of data and a risked based approach to education programme assurance

Focus on being a preceptor

Supporting information which expands on the delivery elements of Preceptorship Principle 4 - Preceptor role

Your COVID-19 stories

We’ve been speaking to Registrants throughout the pandemic and highlighting their COVID-19 experiences

Confidentiality and accountability

You need to make informed and reasonable decisions about your own practice to make sure that you always respect and protect the confidentiality of service users

Work for us

The people we work with are central to helping us achieve effective and efficient regulation

COVID-19 advice

Read our FAQs and information on how to apply our standards during the COVID-19 pandemic

Diversity data: speech and language therapists - November 2023

This factsheet provides key EDI information for speech and language therapists and how the demographics of this group compare to the demographics of HCPC registrants overall

Diversity data: hearing aid dispensers - March 2023

This factsheet provides key EDI information for hearing aid dispensers and how the demographics of this group compare to the demographics of HCPC registrants overall

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