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Keeping information safe

You need to take all reasonable steps to protect information about service users. By ‘reasonable steps’, we mean that you need to take sensible, practical measures to make sure that you keep the information safe.

What information is confidential?

Information about a service user can be ‘identifiable’ or ‘anonymised’, by identifiable information we mean any information you hold about a service user that could identify them, you must treat this information as confidential

Introduction to confidentiality

Confidentiality means protecting personal information, this information might include details of a service user’s lifestyle, family, health or care needs which they want to be kept private

Registrant health and wellbeing strategy

We want to exhibit empathy in all our interactions, demonstrate fairness in all that we do, and cultivate professionalism through a supportive, transparent and collaborative approach

Controlled drugs

Controlled drugs are subject to additional legal controls as they carry a higher risk of being misused or causing harm

Additional advice and support

Specific guidance relating to key areas, such as scope of practice, vaccine administration and specific roles

Supporting an environment for change

Education annual report for 2016–17 reflects on another year of progress in which we approved a diverse range of programmes delivered by a broad range of providers

Policy statement on HCPC’s approach to developing memorandums of understanding

This policy statement sets out our broad approach to developing memorandums of understanding (MoUs) with other organisations.

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