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How to raise a concern

This document tells you what to do if you want to raise a concern about one of our registrants.

Attending meetings

Council, committee and public liaison group meetings are public so anyone can attend

Revisions to our Standards of Proficiency- what you need to do

The HCPC’s  Standards of Proficiency set out the technical requirements and competencies – the proficiencies – that all registrants are required to be able to demonstrate on entry to their profession. All approved education programmes must ensure graduates can meet these standards for their profession. The revised sets of Standards of Proficiency must be delivered to all new cohorts starting from 1 September 2023. 

Meet a Partner - Mary Hannon-Fletcher

Mary Hannon-Fletcher is a Professor of Biomedical Sciences at Ulster University. She is also an HCPC Panel Member and Lead Visitor.

HCPC statement on guidance on health and character and suicidal ideation

Our priority is ensuring that registrants have access to advice and support, so that they can get the help they need and ensure they are able to continue to practise safely, without fear of the impact on their registration. To support this, we have produced online materials aimed at registrants and updated our guidance on health and character to include more illustrative case studies.

Continuously improve and innovate

Aim: To improve our performance against PSA standards of good regulation and to innovate across all our regulatory functions to provide an enhanced user experience

Registration assessors

Registration assessors assess applications from health professionals who are eligible to apply via the international, EMR or grandparenting application routes

Breach of confidentiality

Case study: An occupational therapist's employer raised concerns with us after the registrant left a notepad containing confidential information, pertaining to a number of service users, at the home address of a service user.

What our investigation would involve

If we decide that a concern is within our remit at the triage stage, we will carry out an initial investigation

PSA review highlights significant progress made by the HCPC

The Professional Standards Authority (PSA) has today published its annual performance review of the HCPC. The HCPC has met 16 of the 18 Standards of Good Regulation, regaining two fitness to practise (FTP) standards and one standard linked to registration.

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