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Watch: Employer Insights webinar - Revised standards of conduct, performance and ethics

Watch a recording of this 30-minute webinar designed specially for employers and managers of HCPC registrants, to support them with the revised standards of conduct, performance and ethics.

Service announcement: Friday 19 July 2024

Offices will be closed on Friday 19 July 2024 for all-staff training. Our telephone and email services will not be available.

My Story – Prabha Vijayakumar (South Asian Heritage Month 2024)

Prabha, a registered occupational therapist, shares her journey from India to the UK, and how she discovered her calling.

What employers need to know - Revised standards of conduct, performance and ethics

Ahead of the revised standards of conduct, performance and ethics coming into effect, HCPC Policy colleagues outline the key areas that employers, managers and leaders of registrants may wish to focus on.

My Story - Cynthia Srikesavan (South Asian Heritage Month)

To mark South Asian Heritage Month 2024, Cynthia Srikesavan, a senior researcher in physiotherapy at the University of Oxford and a registered physiotherapist, shares her journey into healthcare and how her background inspires her work.

Meet a Partner - Bamidele Farinre

Bamidele is an HCPC registered Chartered Biomedical Scientist and Registration Assessor.

Learning hub update

The provider of the Learning hub, Kallidus, recently changed the link to the log on page. See article for further details. 

New training guidance

We do understand that on occasions it might not be possible for you attend the training we asked you to do. The new training guidance sets out our approach to training across all the regulatory functions.

Disclosing information to regulators

There are a number of regulators – such as the General Medical Council, the Care Quality Commission and us – who may need you to pass on information to them

Disclosing information by law

Sometimes, you may be asked for information directly under the law – for example, if a court has ordered you to disclose the information

Disclosing information with consent

In most cases, you will need to make sure you have consent from the service user before you disclose or share any identifiable information

Consent and confidentiality

It is important that you get the service user’s permission, or ‘consent’, before you share or disclose their information or use it for reasons which are not related to the care or services you provide for them

Keeping information safe

You need to take all reasonable steps to protect information about service users. By ‘reasonable steps’, we mean that you need to take sensible, practical measures to make sure that you keep the information safe.

What information is confidential?

Information about a service user can be ‘identifiable’ or ‘anonymised’, by identifiable information we mean any information you hold about a service user that could identify them, you must treat this information as confidential

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